I’ve had this baby monitor for about 2 months now. It replaced my Eufy monitor that repeatedly broke and I had the worst time dealing with customer service trying to get it replaced. When my Eufy monitor broke again I decided to buy this one instead and I’m so glad I did! It works great, the picture quality is awesome, the screen is huge, and all for a good price. Last week I noticed a large spot in the middle of the monitor, almost like a water spot under the screen that couldn’t be removed. I contacted customer service and they sent me a new monitor that day and was delivered in 2 days! This company has the best customer service!